Welcome to Aster Flower. By using our website, browsing our products, placing an order, or learning about our services, you agree to these Terms & Conditions. We aim to provide you with a simple, convenient, and enjoyable flower-shopping experience.
If you have any questions, feedback, concerns, or suggestions regarding our website or services, please feel free to contact our team.
In certain situations, Aster Flower may be unable to accept an order, or part of an order, for reasons including:
If there is an issue with your order, our Customer Service team will contact you as soon as possible.
If you change your mind after placing an order, you may request a cancellation within one hour of placing the order by contacting our team. Cancellation requests made after this period may not be possible if the order has already entered preparation or dispatch.
At Aster Flower, we aim to deliver your orders within the estimated delivery timeframe. However, delivery times may occasionally be affected by unforeseen circumstances, traffic, weather conditions, or other factors beyond our control.
If you create an account with Aster Flower, your login details are personal and should be kept confidential. You are responsible for maintaining the security of your account information. If you notice any unauthorised activity or have concerns about your account, please contact us immediately.
For questions regarding your order, cancellation, delivery, or these Terms & Conditions, you can contact Aster Flower through:
WhatsApp: +97 70733374 / +97 70733379
Email: [email protected]
We recommend keeping a copy of these Terms & Conditions for your records. By accessing or using the Aster Flower website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
